Last updated: March 1, 2018
We collect information you provide directly, such as your name, email address, and payment details when you create an account or purchase a service. We also collect information automatically when you use our services, including IP addresses, browser type, and usage data.
We use the information we collect to:
We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our platform (payment processors, email providers, infrastructure partners) under strict confidentiality obligations. We may also disclose information where required by law.
We retain your data for as long as your account is active. After account closure, we retain data for up to 90 days to facilitate any disputes or legal obligations, then it is deleted.
We use essential cookies to operate our billing portal and website. For details, see our Cookie Policy.
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].
We use industry-standard TLS encryption for all data in transit and encrypt sensitive data at rest. We conduct regular security reviews of our systems.
Questions about this policy? Email us at [email protected] or write to Octohost, L.L.C., 4739 University Way NE #2126, Seattle, WA 98105, USA.